Intel軟體種類相當的多, 在使用上難免會遇到問題, 如果是在使用Intel編譯器上出現問題, 可以在逸奇的技術論壇上發問或是找尋答案, 但是很多購買Intel軟體的使用者常常都忽略了Intel的原廠支援
當您購買了任何Intel的軟體都會附加一年的Premier Support服務, 在這一年的期間內您可以下載安裝軟體的最新版本, 以及詢問技術問題, 只要您完成註冊建立好帳號與密碼後, 就可以連上http://premier.intel.com, 登入畫面如下圖所示
在輸入完帳號與密碼後, 就可以登入使用premier support的服務, 如果您需要下載Intel最新版本的軟體, 可以點選左方的”File Downloads”連結, 就會出現下圖的畫面讓您選擇要下載哪一類的軟體
如果您需要向Intel原廠的工程師詢問技術問題, 可以點選左方的”Submit Issues”連結, 接著會出現下方的畫面, 讓您輸入想要詢問的問題, 同時為了讓Intel原廠的工程師提供更完善的服務, 您必須填妥軟體相關的資訊, 比如作業系統, 軟體版本等問題
通常送出問題後, 需要1~2個工作天會有回應, Intel也會寄發Email通知您問題已有更新, 此時您可以連回premier support網站檢查問題的回應, 如果問題沒有成功的解決, 您還可以繼續的發問, 直到問題能夠解決
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